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Common Access Card help for your

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U.S. Army Human Resource Command's Evaluation Entry System (EES)



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Evaluation Entry System (EES) is the Army's forms system for Army Officer Evaluation Reports (OERs) and NonCommissioned Officer Evaluation Reports (NCOERs).


OER Training PowerPoint / PDF


Video instructing how to use EES

Pre usage Windows Steps for Windows computers
PreAccess 1:   Have a CAC Reader
PreAccess 2:   Install DoD Certificates
PreAccess 3 (Windows 7, 8/8.1, & 10 computers): Try built in, or install ActivClient
PreAccess 4:   Internet Explorer Adjustments
PreAccess 5:   Adobe Reader must be installed and set as the default PDF viewer

apple logoMac users, follow these installation instructionsapple logo

20140806 Common EES Solutions

MilitaryCAC FAQs:
Problem 1.  Will the Army ever acknowledge Mac users to sign forms?

Solution 1:
  Yes, with the use of PDF forms, it works.  Read information here on what you have to do to make it work.

Problem 2. 
I can't login to EES via the direct link of .

Solution 2-1. 
Login to AKO via your CAC, then open a 2nd tab and go to  It should log you in

Solution 2-2
:  Make sure you have gone through PreAccess step 5 above concentrating on removing the "bad" certs mentioned on slide 15

Problem 3. 
I don't understand what they are asking for in the Support Form?
Information 3: 
See this PDF with some ideas.


Problem 4.  More information can be found on this page

Problem 5. If you have encountered any CAC enabled websites that have been working, recently stop working, please try adjusting your DNS.  Some people are receiving an error message similar to this: "The DNS server might be having problems.  Error Code:  INET_E_RESOURCE_NOT_FOUND"


Solution 5:  Follow guidance here to change your DNS server.

Support form below is for you to contact HRC (NOT random computer questions) if the ideas above did not work for your computer or call their help desk at:  502-613-7777

If you have questions or suggestions for this site, contact Michael J. Danberry



ACRONYM Reference Page


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Last Update or Review:  Sunday, 03 April 2022 13:03 hrs

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