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The Definitive Source for Everything CAC CAC (Common Access Card) help for your Personal Computer

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HERE IS HOW TO CONTACT MILITARYCAC FOR SUPPORT

Select the logo for the Operating System you want support for, then complete the form on the following page.

Windows Users	Mac Users

The "official" military help desks are listed below:

NOTE, I don't "think" any of them support Macs or Firefox (I could be wrong)

Name:	Organization	Contact Information:
Army Knowledge Online (AKO) Help Desk Hours:  24 / 7	Army / DoD	Web: https://help.us.army.mil Email:  help@us.army.mil Phone: 866-335-2769, select option 2 DSN: 312-560-1110 ask operator to dial number above
DoD PKI Help Desk	DISA	Email: okcpeoservicedesk@csd.disa.mil Email:  PKI_Support@disa.mil Phone: 800-490-1643 DSN:  312-339-5600
Army CAC / PKI Helpdesk NETCOM CAC / PKI Help Desk Hours:  Monday - Friday 0800-1600 EST	Army	Email: iacacpki.helpdesk@us.army.mil Phone: 703-602-7514 Phone: 866-738-3222 DSN: 312-332-7514
Air Force PKI SPO CAC / PKI Help Desk	Air Force	Email: afpki.helpdesk@lackland.af.mil Phone: 210-925-2521
Air Force Portal	Air Force	Web: https://www.my.af.mil/ssgdashprod/do/dom/domh/Portal_Mail.aspx Phone: 877-596-5771, Option 7, 7 Phone: 334-416-5771 DSN: 312-596-5771
Navy CAC / PKI Help Desk	Navy	Web: https://infosec.navy.mil/PKI (CAC required) Phone: 866-843-6624
SPAWAR Integrated Support Center Help Desk	SPAWAR	Web: https://infosec.navy.mil/PKI (CAC required) Email: itac@infosec.navy.mil Phone: 800-304-4636 DSN: 312-588-4286
USMC RA Operations Help Desk	Marine Corps	Email: raoperations@mcnosc.usmc.mil Phone:  703-432-0394
DLA PKI Help Desk	DLA	Email: dlapki@dla.mil Phone: 804-279-5828 DSN: 312-695-5828
WHS IPM Helps Desk	WHS	Email: IPMSupport@whs.mil Phone: 571-372-0282

 

Above information found at:  http://iase.disa.mil/pki-pke/contact.html on 19 SEP 2011