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  Common Access Card help for your

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STEP 4-Army:  ARMY ACTIVCLIENT INSTALLATION ASSISTANCE PAGE

6.2.0.50 (Windows 7 and below)

7.0.2.25 (Windows 8 and above)

(Everyone other than Army, look here)

Installation Steps

Step 1: Obtain a CAC Reader
Step 2: CAC Reader driver | Video
Step 3: DoD Certificates | Video
Step 4: ActivClient | Video
Step 4a:  Update ActivClient
Step 5:  IE adjustments | Video
Log into AKO with your CAC now
----------------
Proceed ONLY if you need to sign forms
Step 6: Lotus Forms | Video
Step 7: eSign / ApproveIt | Video

Army logo

Video Instructions

 

(THIS PROGRAM ALLOWS YOUR READER TO "COMMUNICATE" WITH WINDOWS)

 

 

The AKO download links on this page are for Army personnel ONLY 

IF you are NOT in the Army, click here

 

NOTE:  If you are looking for any version above 6.2.0.50, you need to know these are all hotfixes to the base 6.2.0.50 version.  So, you need to download the 6.2.0.50 below, then update it to a newer version.

 

WINDOWS 7 & 8 USERS: 

If you have a: "GEMALTO TOP DL GX4 144," "GEMALTO DLGX4-A 144," "Oberthur ID One 128 v5.5 Dual," or "G&D FIPS 201 SCE 3.2") CAC and are using Windows 7 or 8, you "may" be able to use your CAC without the need to install ActivClient. 

A guide to help figure out which CAC you have 

Read more about the older CACs and replacing them

Gemalto Top GL 144 CAC image GemaltoDLGX4-A 144 image Oberthur 5.5 CAC image G&D FIPS 201 SCE 3.2

 

If you only need the ability to logon to CAC enabled sites, consider using LPS (Lightweight Portable Security).  The ability to complete and digitally sign forms does not exist via this method.

 

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 Windows 8 logo

Windows 8 & 8.1 users click here for information on how to use your CAC on your computer.

The instructions below for ActivClient 6.2.0.50 may not work for you.

 

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Windows 7 (32bit), Vista (32bit), & XP Army users download ActivClient 6.2.0.50 from:

https://ako.us.army.mil/suite/folder/21154519 

Click on the link titled:  ActivClient CAC x86 62050 (15,222.5 KB .msi file) select Save (save it to your computer), then follow installation instructions below.

 

If you are unsure of which version of Windows 7, Vista, or XP you have, look below:

 

 Windows 7 (64 bit) and Vista (64 bit) Army users download ActivClient 6.2.0.50 from:

https://ako.us.army.mil/suite/folder/21154526

Click on link titled:  ActivClient CAC x64 62050 (12,316.5 KB .msi file) select Save (save to your computer), then follow installation instructions below.

 

If you have an Oberthur ID One 128 v5.5 Dual CAC and after installing ActivClient 6.2.0.50, it still doesn't work, update your ActivClient.

 

 

If you are unsure which version of Windows you have, here is how to find out:

 

Vista, 7 & 8: Right click Computer, select Properties.  Look under the System section, System type: it will display either 32 or 64-bit Operating System. 
XP: Right click My Computer, Properties.  If it doesn't show 64-bit, you have a 32-bit Operating System. 
 
NOTE: If you have Windows XP (64 bit) be aware that the 64-bit 6.2 version doesn't seem to work.  You will need the 64 bit ActivClient 6.1  AND IF you have the newer CAC, you also need to download an update.

 

 

ACTIVCLIENT 6.2 INSTALLATION INSTRUCTIONS (for all versions of Windows):

1.  Double click the file you downloaded, select Next
2.  Read the EULA, then select "I accept the terms...", select Next
3.  Verify Typical is selected, select Next, then Install, (It may pause at this screen for a little while, be patient.  Windows 7 & Vista may prompt you to allow the following program to install software on this computer?, Select Yes
4.  Uncheck the Show the readme file box (unless you want to read it). Hit Finish
5. Update ActivClient 6.2.0.x to the latest version, restart your computer, now attempt to access the CAC enabled sites you need to access.
 

Here are more options for you (if the above don't work)

YOU ARE FINISHED (IF YOU ONLY WANT TO BE ABLE TO LOGON TO AKO, check your webmail (or other CAC enabled websites with your CAC). 

IF you want to be able to type forms and digitally sign them, you'll need to

PROCEED TO STEP 5 - TO INSTALL LOTUS FORMS VIEWER

 

ACTIVCLIENT INSTALLATION PROBLEMS AND SOLUTIONS

 

ActivClient 6.2.0.x software update

 

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ARMY ACTIVCLIENT 7.0.2.25 DOWNLOAD and INSTALLATION ASSISTANCE (All other branches see your options on http://militarycac.com/activclient.htm
NOTE:  Only use ActivClient 7.0.2.25 with Windows 8 / 8.1, DO NOT Install it on Windows 7, Vista, or XP (use ActivClient 6.2.0.50 above)
Windows 8 / 8.1 (64bit) Army users download ActivClient 7.0.2.25 from: https://ako.us.army.mil/suite/files/40954911
Click on the link titled:  ActivClient x64 7.0.2 (34.55 MB .msi file) select Save As (save it to your computer), then follow instructions below.

Windows 8 / 8.1 (32bit) Army users download ActivClient 7.0.2.25 from: https://ako.us.army.mil/suite/files/40954921

Click on the link titled:  ActivClient x86 7.0.2 (22.02 MB .msi file) select Save As (save it to your computer), then follow instructions below.

 

ACTIVCLIENT 7.0.2.25 INSTALLATION INSTRUCTIONS for Army Windows 8 & 8.1 users ONLY:
1. Double click the file you downloaded from the links above, select Next

2. Read the EULA, select I accept the terms..., Next

3. Select Custom, Next, scroll down and select the red X next to US Department of Defense configuration, select This feature will be installed on local hard drive, select Next, then Install, (it may pause at this screen for a little while).  You may be prompted to allow the following program to install software on this computer, Select Yes.

4. Uncheck the Show the readme file box (after you have read it).  Select Finish

5. Update ActivClient 7.0.2.x to the latest version, restart your computer, now attempt to access the CAC enabled sites you need to access.

 

  
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Last Update or Review:  Saturday, 20 December 2014 20:23 hrs

 

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